FAQ: SMS Services Setup & Pricing

How much does it cost?

It depends on the package you purchase. The more you purchase, the lower the cost. You may view our pricing here

Can I try before I proceed with my purchase?

Yes, you may sign up for a trial with 10 free credits. Click here to sign up for trial account.

What is the minimum SMS Credit that is require to purchase / top up

Minimum SMS Credit is 1000 SMS Package.

Are there any other costs involved?

There is no other costs involved. As the credits do not expired, you may purchase now and use them later.

How do I Sign Up / buy credits?

We operate on a prepaid basis. To purchase credits, kindly follow the following steps:

  1. Order online.
  2. Proceed with payment (Available Payment Methods : Bank Direct Transfer, Cheque payment, ATM Fund Transfer, Credit Card / Paypal) Note : Once you have sign up, payment instructions will be email to you.
  3. Once payment is made, kindly scan and email the bank in slip to sales@onewaysms.com.my
  4. We will credit your account once the payment is cleared


FAQ: SMS / Feature

What software do I need to send SMS?

You do not need to install any software. You would only require an internet browser and an internet connection.

Do you support non-English text?

Yes, we do.

Will I be charge for SMS that fail to deliver?

Yes, SMS Credit will be deducted regardless if it is success or fail.

How many sub user account can I create?

As many as you wish. Currently we do not limit.

How long does it take to deliver a SMS?

On average, it takes about 3 seconds.

How many characters for 1 SMS?

1 SMS = 1 Credit
1 Normal Text SMS is 160 alphanumeric characters
1 Unicode Text SMS (Chinese / Japanese) is 70 characters.

Is there any retry feature if the mobile phone is turned off or mobile is not in coverage area?

Yes, the SMS Center will resend the SMS within 24 hours.

I would like to send SMS from my own software. Is it possible?

Yes, it is possible. We will provide you with the API and sample code for your reference.


FAQ: Mobile Number Related

Do One Way SMS sell mobile numbers?

No, we strictly do not sell any mobile numbers.

Will the mobile number I sent used by One Way SMS or any 3rd parties?

All mobile numbers and messages sent are treated with strict confidentially. We will never use them nor shared them with 3rd parties.